--- title: "Vault Commitment | Firevault" description: "The Firevault Vault Commitment: no remote management, no backdoors, no third-party access — your data stays yours." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "@id": "https://fire-vault.com/#organization", "name": "Firevault", "legalName": "Firevault Limited", "url": "https://fire-vault.com", "logo": { "@type": "ImageObject", "url": "https://fire-vault.com/logo.png", "width": 200, "height": 60 }, "foundingDate": "2025-03", "description": "Firevault has rewritten the rules for data protection & storage via its offline secure storage (OSS) platform, for users to vault everything that matters.", "address": { "@type": "PostalAddress", "addressCountry": "GB", "addressLocality": "United Kingdom" }, "contactPoint": [ { "@type": "ContactPoint", "contactType": "customer service", "email": "hello@fire-vault.com", "availableLanguage": "English", "areaServed": "GB" } ], "sameAs": [ "https://www.linkedin.com/company/firevault", "https://x.com/firevaultuk" ], "slogan": "Disconnect to Protect", "knowsAbout": [ "Offline Secure Storage", "Physical Air Gap Data Protection", "Ransomware Protection", "Data Sovereignty", "GDPR Compliance", "NIS2 Compliance" ] }, { "@context": "https://schema.org", "@type": "WebSite", "@id": "https://fire-vault.com/#website", "name": "Firevault", "alternateName": [ "Firevault", "Firevault UK", "Firevault Limited" ], "url": "https://fire-vault.com", "publisher": { "@id": "https://fire-vault.com/#organization" }, "inLanguage": "en-GB", "description": "Firevault has rewritten the rules for data protection & storage via its offline secure storage (OSS) platform, for users to vault everything that matters.", "potentialAction": { "@type": "SearchAction", "target": { "@type": "EntryPoint", "urlTemplate": "https://fire-vault.com/learn?q={search_term_string}" }, "query-input": "required name=search_term_string" } }, { "@context": 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] --- Recent Breaches Breaches [2026 PowerSchool 62.4M records ](https://www.bleepingcomputer.com)[2026 DISA Global Solutions 3.3M records ](https://techcrunch.com)[2026 Globe Life 850K records ](https://www.securityweek.com)[2026 Lidl GB Customer contact data ](https://www.theguardian.com/business/2026/jun/11/lidl-gb-third-party-data-breach)[2026 Asahi Group Production systems disrupted ](https://www.reuters.com/technology/cybersecurity/asahi-says-cyberattack-disrupted-operations-japan-2025-09-29/)[2026 Kido International 8K records ](https://www.bbc.co.uk/news/articles/c623d7v0e5xo)[2026 Collins Aerospace (RTX) Check-in and boarding disruptio... ](https://www.bbc.co.uk/news/articles/c789e7l1z7po)[2026 Jaguar Land Rover Production and IT systems disru... ](https://www.bbc.co.uk/news/articles/cx2gx8p3rzeo)[2026 Peter Green Chilled Order and logistics data ](https://www.bbc.co.uk/news/articles/c0k7yy8n3g5o)[2026 Adidas UK Customer contact details ](https://www.bbc.co.uk/news/articles/c78jkev1el2o)[2026 PowerSchool 62.4M records ](https://www.bleepingcomputer.com)[2026 DISA Global Solutions 3.3M records ](https://techcrunch.com)[2026 Globe Life 850K records ](https://www.securityweek.com)[2026 Lidl GB Customer contact data ](https://www.theguardian.com/business/2026/jun/11/lidl-gb-third-party-data-breach)[2026 Asahi Group Production systems disrupted ](https://www.reuters.com/technology/cybersecurity/asahi-says-cyberattack-disrupted-operations-japan-2025-09-29/)[2026 Kido International 8K records ](https://www.bbc.co.uk/news/articles/c623d7v0e5xo)[2026 Collins Aerospace (RTX) Check-in and boarding disruptio... ](https://www.bbc.co.uk/news/articles/c789e7l1z7po)[2026 Jaguar Land Rover Production and IT systems disru... ](https://www.bbc.co.uk/news/articles/cx2gx8p3rzeo)[2026 Peter Green Chilled Order and logistics data ](https://www.bbc.co.uk/news/articles/c0k7yy8n3g5o)[2026 Adidas UK Customer contact details ](https://www.bbc.co.uk/news/articles/c78jkev1el2o) [View All →](/learn/breaches) [![Firevault - offline secure storage, physically disconnected from the internet](/assets/logo-color-DBVl0KCg.png)](/) Products Solutions [Why OSS](/why-oss) More [Help](/help)[Get started](/get-started) Our Promise # Vault User Commitment The promises we make to every OSS user. **Last Updated: 18/03/2025** At **Firevault**, privacy is not a setting. It is the foundation of our service. By using Firevault, you agree to a **legally binding commitment** designed to ensure **absolute data security, digital sovereignty, and long-term protection**. This commitment guarantees that **your vault remains entirely in your control, inaccessible to third parties, and governed by strict security policies.** This **Vault User Commitment** sets out the terms, responsibilities, and legal protections surrounding your Firevault storage, ensuring compliance with **UK data protection laws and cybersecurity best practices**. * * * ## 1\. Your Vault. Your Commitment. By activating a Firevault, you enter into a **mandatory minimum 3-year agreement**, ensuring uninterrupted and uncompromised security. ### Key Terms of Your Commitment: - **A Fixed 3-Year Term** - Your vault is secured under a legally binding three-year commitment, ensuring continuous data protection. - **No Early Termination** - Users cannot exit their contract before the end of the term, except in cases of legal breach or specific conditions outlined in compliance policies. - **Auto-Renewal Option** - If no termination notice is provided 90 days before the end of the term, your contract will automatically extend by 12 months for ongoing protection. - **Storage Device Transfer Upon Exit** - When your term ends, Firevault will securely send your storage device to a designated address, with the user responsible for delivery costs. * * * ## 2\. Your Data. Your Responsibility. Firevault provides the **highest standard of security**, but **users are responsible** for managing their access credentials and complying with data storage policies. ### What You Can Store in Your Vault: - ✅ **Legal & Personal Documents** - Wills, trusts, insurance policies, and contracts. - ✅ **Financial & Business Records** - Trade secrets, corporate filings, investment details. - ✅ **Security Credentials** - Private encryption keys, authentication tokens, and certificates. - ✅ **Medical Data** - Personal health records and sensitive documentation. - ✅ **Backup Archives** - Encrypted offline storage for secure data retention. ### What You Cannot Store in Your Vault: - ❌ **Illegal Content** - Child exploitation material, terrorism-related content, illicit trade documents. - ❌ **Cybercrime Tools** - Hacking software, malware, ransomware deployment files. - ❌ **Data Violating National Security Laws** - Classified government materials, state secrets. - ❌ **Stolen or Fraudulent Information** - Identity theft records, unauthorised financial data. - ❌ **Weapons-Related Schematics** - Blueprints for restricted firearms or explosives. Any violation of these terms will result in immediate termination, and, where legally required, reporting to the relevant authorities. * * * ## 3\. Security, Compliance & Identity Verification To maintain **unparalleled security**, Firevault operates under **strict identity authentication and compliance policies**: - **Know Your Customer (KYC) and Multi-Factor Authentication (MFA)** - Vault access requires strong identity verification and MFA uniquely tied to the user. - **No Recovery Mechanisms for Lost Credentials** - Firevault cannot reset access unless explicitly verified under predefined security protocols. - **Legally Appointed Successors Required** - Users must designate a successor to manage data in the event of incapacitation or death. If none is assigned, the vault is permanently destroyed to prevent unauthorised access. - **Compliance with UK Data Protection Laws** - Firevault follows UK GDPR (General Data Protection Regulation), Data Protection Act 2018, and National security and AML (Anti-Money Laundering) regulations. * * * ## 4\. Privacy Protection & Legal Compliance Firevault operates on a **zero-trust model**, ensuring your data is protected from external access, surveillance, or misuse. ### No Monitoring. No Oversight. No Backdoors. - 🔒 Firevault does not access, track, or monitor stored content. - 🔒 No government, corporation, or third party can gain access. - 🔒 The only exception is a legally binding UK High Court order, under which Firevault will transfer the vault directly to the legal authority. 🔥 If a vault is seized for legal investigation, Firevault is not responsible for data loss or integrity. Once an investigation is completed, it is the responsibility of the legal authority to return the vault to the user. * * * ## 5\. Exiting Your Vault Commitment At the end of the **three-year term**, Firevault ensures a **secure transition process** to maintain long-term digital security. - **Vault Delivery Upon Term Completion** - Your vault will be sent to your nominated address via a secure courier, at your cost. - **No Firevault Liability for Unclaimed Data** - If the user does not claim the vault within a designated period, Firevault reserves the right to securely decommission the storage device. - **Users Must Pay Any Remaining Balances** - If a user chooses to terminate access before the term ends (where permitted), all outstanding balances must be settled in full. * * * ## 6\. Efficiency Without Compromise Unlike cloud-based solutions, Firevault is designed to **minimise energy consumption** while ensuring **uncompromising security**. - **Fully Offline & Air-Gapped** - Your vault is only accessible when activated, eliminating cyber threats. - **Optimised Power Use** - Engineered for low-energy, high-security storage, ensuring continuous protection without excess operational costs. * * * ## 7\. Legal Protections & Governing Law Firevault upholds the **highest legal standards** in protecting user privacy, security, and data integrity: - **Challenging Unlawful Data Requests** - Firevault will legally contest any data access requests that do not meet strict legal requirements. - **No Compliance with Mass Surveillance** - Firevault does not participate in bulk data collection or third-party monitoring. - **Jurisdiction & Dispute Resolution** - This agreement is governed by the laws of England & Wales. Any disputes will first be handled via arbitration before formal legal proceedings. * * * ## 8\. Contact & Support For inquiries about your Vault User Commitment, compliance policies, or contract terms, contact: **Firevault Limited** **Registered Office:** 71-75 Shelton Street, Covent Garden, London WC2H 9JQ Email: [support@fire-vault.com](mailto:support@fire-vault.com) Website: [www.fire-vault.com](https://fire-vault.com) * * * Your Vault. Your Commitment. Your Control.