Solicitors, accountants, consultants and advisers hold their clients' most sensitive material. Offline Secure Storage® keeps the client file physically disconnected inside one of our bunkers, so it cannot be reached remotely between authorised retrievals.
Physically disconnected by default, in one of our bunkers.
1
vault per fee earner
2TB to 300TB
capacity range
Client matter
files kept confidential per matter
£0
due today
Professional practices split cleanly. Live restricted material belongs to a named fee earner. Closed matters and retained records belong to the firm.
Privileged advice, live matter papers and engagement files held by one accountable owner.
Vault 2TB per seat If you hold 02Audit and advisory teams working across parallel engagements with 24/7 access to their own drive.
Vault 4TB per seat If you hold 03The firm archive, separated by client, matter or engagement and retrieved only when a file reopens.
Storage 20TBPractices are targeted because they concentrate what their clients would never leave online, and confidentiality cannot be restored once it is gone.
A single online archive holding every client file turns one compromised account into a firm-wide notification event, with each client answering to its own regulator.
Concentration is why practices are targeted.
Once privileged advice or audit working papers leave the firm, no remediation puts confidentiality back. The obligation was to prevent the exposure.
SRA and ICAEW obligations are preventative.
Panel reviews, tenders and insurer questionnaires ask where the copy sits. A physical control answers the question better than a policy statement.
Diligence questionnaires ask where the copy sits.
Restricted client material owned by a named person, and the retained archive out of the online estate.
Client files in a shared network folder
One vault per fee earner, owner verified
Closed matters left in live systems
Retained archive physically disconnected
Retention explained in a policy
Retrieval recorded per authorised session
Archive locked into a provider platform
Dedicated hardware you legally own
Most practices put a seat with each fee earner who handles restricted material, then move the closed matter archive into Storage behind it.
Vault seat
Partner seats
£360
per seat per month inc VAT · 36-month commitment · £0 due today
Partners and fee earners holding privileged advice and live matter papers.
24/7 on-demand access per seat
Vault seat
£480
per seat per month inc VAT · 36-month commitment · £0 due today
Engagement teams working several matters or audits in parallel.
24/7 on-demand access per seat
Storage
Firm archive
Quoted
priced on capacity · 36-month commitment
Closed matters, working papers and retained records the firm must keep.
API and SFTP retrieval during an authorised session
Cloud document management and on-premises file shares compared with physical disconnection.
| Question | Cloud backup or archive | On-premises copy | Offline Secure Storage® |
|---|---|---|---|
| Reachable while nobody is working on the file? | Yes, continuously | Yes, on the network | No, disconnected between sessions |
| Who owns the client file | A tenancy and its administrators | Folder permissions | One verified fee earner per vault |
| Closed matter retention | Archive tier, still online | Left on the file share | Separated capacity, offline until recalled |
| Answer to a client or panel review | Provider certifications | Internal controls | A physical control on hardware you own |
Written to be fair to the alternatives. Keep the backups you use daily, and read the full comparison pages if you want the technical detail.
Material that must be kept but does not need to be online. It stays physically disconnected until you ask for it.
Privileged advice, pleadings, contracts and closed matter papers.
Engagement files, computations, evidence and review notes.
KYC, conflict checks, engagement letters and independence assessments.
Material held for a fixed retention period with no live access need.
Four steps from first conversation to a vault that is offline by default.
Start with the partners, fee earners and engagement leads who genuinely hold restricted client material.
Every seat is identity verified, so a client file always has one accountable owner.
Retained material and closed matters go into Storage, separated by client or engagement.
Seats and the archive return to a physically disconnected state once a session ends.
| Ownership model | One vault per fee earner |
|---|---|
| Capacity per seat | 2TB, 4TB or 8TB |
| Firm archive | 20TB to 300TB and beyond |
| Access | 24/7 per seat, API and SFTP for the archive |
| Accountability | Retrieval recorded per person |
| Default state | Physically disconnected |
| Encryption | Hardware level AES-256 |
| Location | Held in one of our bunkers |
| Minimum commitment | 36 months |
| Due today | £0 |
The objections and questions that come up before anyone commits.
Tell us what you need to hold offline and we will recommend the configuration.
Takes about 2 minutes. No account needed.
Vault seat 4TB per fee earner · £480
per seat per month inc VAT · 36-month commitment · £0 due today
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