One vault per person, physically disconnected inside one of our bunkers. Your identity documents, financial records and family archives cannot be reached remotely because there is no connection to reach them through.
Physically disconnected by default, in one of our bunkers.
1
vault per person
300GB to 8TB
capacity range
Identity locked
verified retrieval only
£0
due today
Most people arrive with one of three situations. Each one points at a different vault, so you are not asked to guess at capacity.
Passports, wills, deeds, tax records and certificates. A few thousand documents rather than decades of video.
LUV 300GB If you hold 02Photographs and video alongside the paperwork, with 24/7 on-demand access on your own dedicated drive.
Vault 2TB If you hold 03Households consolidating old computers, phone backups and scanned family history into one owned place.
Vault 4TBPersonal data is rarely lost because someone targeted you. It is lost because it was sitting inside a service that was targeted.
Consumer cloud accounts are reached with a password and a recovery route. Anything that reaches your account reaches every file inside it, including the copies you thought were safe.
The account is the attack surface, not the file.
A stolen passport scan, National Insurance number or utility bill can be used long after a breach. Unlike a card number, you cannot cancel and reissue your own history.
Identity fraud persists long after the original incident.
Photographs, letters and video usually exist once. When a device fails or an account is closed, the loss is permanent and nothing can restore it.
Irreplaceable material needs a copy that is not reachable.
The same records, held somewhere a remote attacker has no route to.
Wills and deeds in a cloud folder
Held offline, retrieved only in a session you open
Password reset is enough to reach everything
Identity verified ownership, one vault per person
Family archive exists on one laptop
Dedicated hardware with a spare held separately
Next of kin have no route in
Vault Buddy succession planning included
LUV is the scheduled access product. Vault provides 24/7 on-demand access on dedicated hardware. Both are physically disconnected when a session is closed.
LUV
Entry
£74.99
per month inc VAT · 36-month commitment · £0 due today
Documents, scans and records rather than large media libraries.
One nominated access day per week (12-hour window), sessions up to 120 minutes
Vault
£360
per month inc VAT · 36-month commitment · £0 due today
A full personal record set with photographs and video alongside documents.
24/7 on-demand access
Vault
Room to grow
£480
per month inc VAT · 36-month commitment · £0 due today
Households with decades of media and material still being added.
24/7 on-demand access
The honest comparison, written for a household rather than an IT department.
| Question | Cloud backup or archive | On-premises copy | Offline Secure Storage® |
|---|---|---|---|
| Can it be reached from the internet? | Yes, by design | Usually, if the network is on | No, it is physically disconnected |
| What happens if your password leaks? | Everything inside is reachable | The device is reachable on the network | There is no connection to use |
| Who owns the hardware? | The provider | You, and you maintain it | Dedicated hardware assigned to you |
| What happens after a death in the family? | Account recovery, often refused | Whoever finds the device | Vault Buddy succession route |
Written to be fair to the alternatives. Keep the backups you use daily, and read the full comparison pages if you want the technical detail.
Material that must be kept but does not need to be online. It stays physically disconnected until you ask for it.
Passports, driving licences, birth and marriage certificates.
Deeds, mortgage papers, tax records and pension statements.
Wills, trusts, letters of wishes and executor instructions.
Photographs, video, scanned letters and heritage material.
Four steps from first conversation to a vault that is offline by default.
Identity and anti money laundering checks confirm the single owner of the vault.
Dedicated storage is assigned to you and held in one of our bunkers.
Upload documents, photographs and archives through File Manager in the browser.
The vault is physically disconnected again, with no route left waiting.
| Ownership model | One vault per person |
|---|---|
| Capacity options | 300GB, 2TB, 4TB, 8TB |
| Access | Weekly window (LUV) or 24/7 on-demand (Vault) |
| Succession | Vault Buddy included |
| Default state | Physically disconnected |
| Encryption | Hardware level AES-256 |
| Location | Held in one of our bunkers |
| Minimum commitment | 36 months |
| Due today | £0 |
The objections and questions that come up before anyone commits.
Tell us what you need to hold offline and we will recommend the configuration.
Takes about 2 minutes. No account needed.
Vault 2TB · £360
per month inc VAT · 36-month commitment · £0 due today
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