What is offline secure storage?

Offline secure storage (OSS) is a data protection method where data is physically disconnected from the internet when not in use. Unlike cloud storage, data stored offline has zero remote attack surface — it cannot be hacked, ransomed or accessed remotely because it is not connected to any network. Firevault provides this through hardware-encrypted vaults that are physically isolated.

How does Firevault protect against ransomware?

Firevault protects against ransomware by physically disconnecting your data from the internet. Ransomware can only encrypt data it can reach over a network. When your data is stored offline in a Firevault, ransomware attacks cannot reach it. Even if your entire network is compromised, your offline vault remains untouched and intact.

How much does Firevault cost?

Firevault Vault starts from £75 per month (inc VAT) for individuals. Business Storage starts from £360 per month (inc VAT). Enterprise Platform pricing is available on request. All plans include hardware encryption, identity verification, and physical disconnection by default.

Who is Firevault designed for?

Firevault is designed for individuals protecting passports, wills and crypto keys; professionals such as solicitors, accountants and consultants protecting client data; SMEs and businesses protecting crown jewel data; and regulated industries including healthcare, financial services and legal sectors requiring offline backup for compliance with GDPR, NIS2, DORA and FCA regulations.

Is Firevault GDPR compliant?

Yes. Firevault is designed to support GDPR compliance by keeping sensitive personal data physically isolated and offline. Physical disconnection ensures data is not exposed to network-based attacks, supports data minimisation principles, and provides an audit trail of access. Firevault is also designed to support NIS2, DORA, FCA and SRA compliance requirements.

What is a physical air gap?

A physical air gap is a security measure where a computer or storage device is completely isolated from the internet and all unsecured networks. Unlike a logical or software air gap, a physical air gap cannot be bridged remotely. Firevault uses a Layer 1 physical air gap — your data is stored on hardware that is physically disconnected from any network when not in active use.

OSS for Industry

Offline Secure Storage for Retail

Retail businesses handle millions of customer records, payment details, and loyalty data. Offline Secure Storage (OSS) provides physical disconnection for your most sensitive data.

View All Industries

We Think This Is Hard to Ignore

M&S lost an estimated £300 million in profit after DragonForce ransomware encrypted customer systems that were always online. At Firevault, customer and payment data lives on hardware that physically disconnects between sessions, because connected data is the blast radius.

£300M

Estimated profit loss from M&S DragonForce ransomware

Reuters, 2025

6.5M

Co-op members' personal data stolen in single attack

BBC News, 2025

430K

Harrods customer records stolen in second attack of 2025

BBC News, September 2025

£8.3T

Global cybercrime cost in 2025

Cybersecurity Ventures 2025

Industry Risks

Retail data is a growing target.

Payment Data

Customer payment information is the primary target for retail breaches.

Customer Records

Loyalty programmes and customer profiles contain valuable personal data.

Supply Chain Risk

Third-party integrations create additional attack surfaces.

The Reality

This is already happening in retail.

M&S: DragonForce Ransomware Shut Down Online Operations

Attackers deployed DragonForce ransomware across Marks and Spencer systems, forcing the retailer to suspend online orders for months and costing an estimated £300 million in lost profit.

Reuters, 2025

Co-op: 6.5 Million Members' Data Stolen

Attackers exfiltrated personal data of all 6.5 million Co-op members in a cyber attack the CEO described as devastating. Customer names, contact details, and membership information were all taken.

BBC News, 2025

Harrods: 430,000 Customer Records Stolen in Second Attack

Hackers stole customer data from the luxury retailer via a compromised supplier, the second cyber attack to hit Harrods in the same year.

BBC News, September 2025

How Firevault Stops This

Remove customer data from every system attackers can reach.

Customer records, payment archives, and loyalty data are taken off retail networks and written to dedicated RAID 1 drives inside a Firevault Bunker. Those drives have no internet connection. No IP address. No API. When authorised staff need access, a physical connection is created after identity verification. When the session ends, the drives disconnect.

Customer and payment data removed from retail networks and placed on hardware with no network connection. Ransomware cannot encrypt what is not online
PCI-DSS compliant storage with identity-verified access. Stolen credentials cannot unlock physically disconnected hardware
Scalable from single-site to national multi-store operations with centralised offline protection
Supports GDPR, PCI-DSS, and Cyber Essentials through the strongest technical measure — physical disconnection

Take Customer Data Off Retail Networks

Step 1 of 3

Customer records, payment archives, and loyalty data are taken off retail networks and written to physically disconnected RAID 1 drives inside a Firevault Bunker. No cloud. No API. No attack surface.

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