Use cases
OSS Use Cases

Customer Databases Offline & Protected

All use cases

300M+

Customer records exposed in 2024 alone

Threats addressed

Bulk PII exfiltrationCredential stuffingRansomware double extortionRegulator enforcement
01The problem

Why the current setup leaves this data exposed.

Customer databases are the single most targeted asset in any breach. They contain everything needed for identity theft and fraud at scale, names, addresses, payment details, and behavioural data. A single misconfigured API endpoint can expose millions of records overnight, and GDPR's 72-hour notification deadline means breaches are public and costly.

02How it plays out

The scenario, and what physical disconnection changes.

One realistic sequence of events, then the controls that break it.

Scenario

An e-commerce company discovers that a misconfigured API has been silently exfiltrating customer records for three months. By the time the breach is detected, 2.3 million customer records, including payment details, have been stolen. The company faces a 4% annual turnover GDPR fine, class action lawsuits, and irreversible brand damage.

Protection

  • Customer records in physically disconnected, air-gapped storage, physically disconnected via any network
  • Controlled access with identity-verified authentication and complete audit trail
  • GDPR Article 32 compliant technical measures, demonstrable to regulators
  • Scalable from thousands to hundreds of millions of records
03The outcome

Offline records compromised

Zero

By maintaining an offline copy of customer data with Firevault OSS, you can demonstrate to regulators that appropriate technical measures were in place. Even if production systems are compromised, the offline dataset remains intact, enabling rapid recovery and limiting regulatory exposure.

Hardware

The data sits on Firevault hardware, not a shared cloud tenancy.

Disconnect

Offline by default. No standing network path in or out.

Command

Access opens on your instruction, identity checked and logged.

Location

Held in a Firevault Bunker. Firevault provisions the location unless you request one in writing.

Mark Fermor
David Bailey
Kenny Phipps
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