Incident 1
Capita: £14m ICO fine.
The ICO fined outsourcer Capita £14 million over a 2023 cyber attack that affected the personal data of more than 6 million people. ICO, October 2025.
Answered byCritical data, disconnected
Compliance · DORA
DORA requires financial entities to withstand ICT disruptions. Offline Secure Storage® provides physical resilience: critical financial data held on hardware that is physically disconnected from the ICT estate.
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The reality
Each incident below reached a financial or regulated organisation through systems that were connected and reachable at the time. DORA now holds boards directly accountable for exactly this class of failure.
A recovery copy that lives inside the same ICT estate shares its fate. OSS holds the gold copy on hardware with no network path while it is closed.
Every session is authorised out of band, logged and time bounded, giving your compliance team a record it can put in front of a supervisor.
Physical disconnection is a property of the hardware, not a configuration that can drift, so the control survives audit after audit.
Incident 1
The ICO fined outsourcer Capita £14 million over a 2023 cyber attack that affected the personal data of more than 6 million people. ICO, October 2025.
Answered byCritical data, disconnectedIncident 2
A cyber attack halted production at JLR factories in September 2025. The Cyber Monitoring Centre put the cost to the UK economy at about £1.9 billion, with over 5,000 organisations affected.

Incident 3
The ICO fined LastPass £1.2 million after a 2022 breach in which attackers took encrypted password vaults belonging to up to 1.6 million UK users. ICO, December 2025.

How OSS helps
Critical records and recovery copies are written to dedicated RAID 1 drives inside a Firevault Bunker, outside the production ICT estate. Access is authorised out of band from a registered phone, a physical connection is created for the session, and the drives disconnect when it ends.
Step 1 of 3
Critical financial data are taken off ICT infrastructure and written to dedicated RAID 1 drives inside a Firevault Bunker.
No cloud. No shared portal.
Step 2 of 3
While they are closed, those drives have no internet connection, no IP address and no API.
Stolen credentials alone do not open hardware that is physically disconnected.
Step 3 of 3
When authorised staff need access, a physical connection is created after identity verification.
When the session ends, the drives disconnect, and every session is logged.
Illustration.
CAF-aligned
Firevault is not a DORA certification body and OSS is not a certified DORA product. What it provides is a physical control that supports ICT risk management, incident recovery and resilience testing obligations. Full mapping detail is available on request.
Offline Secure Storage® and CAF
Physically disconnected gold copies support B3 Data Security, B5 Resilient Networks and Systems, and D1 Response and Recovery Planning.
How OSS works
Control Blueprints and CAF
Identity-verified access, session logging and separation of operational and archived data support A2 Risk Management, A4 Supply Chain and C1 Security Monitoring.
See Control Blueprints
Firebreak® and CAF
Physical-layer OT/IT separation supports B2 Identity and Access Control, B4 System Security, and B5 Resilient Networks and Systems.
Explore Firebreak®The products
Every tier is the same physical principle at a different scale. Choose the access pattern that matches your recovery objectives and the teams who depend on them.

On-demand access, 24/7, to a digital safe deposit box. 2TB, 4TB or 8TB, from £360 a month inc VAT.

Deep cold storage for archived transaction records and compliance files accessed periodically. 300GB, with one nominated access day each week within a 12-hour window. £74.99 a month inc VAT, 36-month commitment.

Scalable offline capacity from 20TB upwards, designed with the solutions team around your requirement.
Vault

Open a session

File Manager

LUV

Storage
Use cases for financial services
The records a disruption must never reach, and the copies your recovery plan assumes will still be there.
Transactions
Recovery
Third parties
Evidence
Governance
How to get started
Understand what you need to protect and how you operate.
Select your tier, capacity and access model.
Complete KYC/AML and set up multi-factor authentication.
Data ingestion, access policy activation and ongoing support.
Every Offline Secure Storage® instance is built on the same four physical principles.
Every Offline Secure Storage® instance is built on the same four physical principles.
Offline Secure Storage instances are held on dedicated physical hard drives, not in S3 cloud buckets, shared storage pools or multi-tenant infrastructure. Your selected data is assigned to real hardware, with dedicated RAID 1 drives providing resilience.
Explore physical storage
Each Offline Secure Storage instance is allocated to a specific customer, with dedicated physical capacity and clearly defined ownership. Your data is not pooled, commingled or held within a shared storage estate.
Explore physical ownership
Access begins outside the normal network path. An authorised out-of-band command, such as SMS, controls the physical Layer 1 connection to your #OSS instance. When access is not required, that network path is physically disconnected.
Explore physical control
Your #OSS hardware is housed in carefully selected, professionally managed data centres with layered physical security, resilient power and environmental controls. Access is tightly controlled using three-factor authentication, including biometric identification, supported by 24/7 monitoring, restricted access zones and a complete audit trail.
Explore physical securityExplore more
Questions
DORA expects financial entities to maintain reliable backup and recovery arrangements. OSS holds recovery copies on dedicated hardware that is physically disconnected between sessions, so a compromise of the production ICT estate cannot reach the copy you intend to recover from.
No. DORA does not certify products. OSS is a physical control that supports your own compliance programme, and every session is logged so the evidence is available for supervisors and internal audit.
On dedicated hardware in a secure Firevault Bunker. For security, we do not publish Bunker locations.
With a Vault, request a session at any time, 24/7, from your registered phone, sign in with your credentials and MFA, and work in File Share during a session of up to 120 minutes. LUV opens on your nominated access day each week, for 12 hours.

LUV from £74.99 and Vault from £360 a month, including VAT. 36-month commitment, first payment at checkout.