What is offline secure storage?

Offline secure storage (OSS) is a data protection method where data is physically disconnected from the internet when not in use. Unlike cloud storage, data stored offline has zero remote attack surface — it cannot be hacked, ransomed or accessed remotely because it is not connected to any network. Firevault provides this through hardware-encrypted vaults that are physically isolated.

How does Firevault protect against ransomware?

Firevault protects against ransomware by physically disconnecting your data from the internet. Ransomware can only encrypt data it can reach over a network. When your data is stored offline in a Firevault, ransomware attacks cannot reach it. Even if your entire network is compromised, your offline vault remains untouched and intact.

How much does Firevault cost?

Firevault Vault starts from £75 per month (inc VAT) for individuals. Business Storage starts from £360 per month (inc VAT). Enterprise Platform pricing is available on request. All plans include hardware encryption, identity verification, and physical disconnection by default.

Who is Firevault designed for?

Firevault is designed for individuals protecting passports, wills and crypto keys; professionals such as solicitors, accountants and consultants protecting client data; SMEs and businesses protecting crown jewel data; and regulated industries including healthcare, financial services and legal sectors requiring offline backup for compliance with GDPR, NIS2, DORA and FCA regulations.

Is Firevault GDPR compliant?

Yes. Firevault is designed to support GDPR compliance by keeping sensitive personal data physically isolated and offline. Physical disconnection ensures data is not exposed to network-based attacks, supports data minimisation principles, and provides an audit trail of access. Firevault is also designed to support NIS2, DORA, FCA and SRA compliance requirements.

What is a physical air gap?

A physical air gap is a security measure where a computer or storage device is completely isolated from the internet and all unsecured networks. Unlike a logical or software air gap, a physical air gap cannot be bridged remotely. Firevault uses a Layer 1 physical air gap — your data is stored on hardware that is physically disconnected from any network when not in active use.

Offline Secure Storage (OSS) for Business

Protect Customer Data from Human Error

Most data breaches aren't caused by sophisticated attacks. They're caused by people. Misconfigurations, accidental sharing, and careless deletion expose millions of records every year.

Why OSS

We Think This Is Hard to Ignore

43% of UK businesses reported a cyber breach last year, and the average fraud loss per breach victim is £1,727. At Firevault, customer data lives on dedicated hardware that physically disconnects, so accidental exposure becomes architecturally impossible.

£1.17B

Total stolen through fraud in UK 2024

UK Finance 2025

3.31M

Confirmed fraud cases, highest on record

UK Finance 2025

36,049

Data protection complaints completed by ICO

ICO 2024

612,000

UK businesses that experienced a cyber breach

DCMS 2025

What's Going Wrong

Customer data is too easy to expose by mistake.

Misconfiguration

Open S3 buckets, wrong permissions, and unsecured APIs expose data silently.

Accidental Deletion

One wrong click can destroy critical customer records permanently.

Unauthorised Sharing

Employees share files to wrong recipients or via insecure channels.

The Reality

Customer data is already being exposed by mistake.

Co-op: All 6.5 Million Members' Personal Data Stolen

Names, contact details, and membership information of every Co-op member exfiltrated in a single attack.

TechRadar, 2025

Harrods: 430,000 Customer Records Stolen in Second Attack of 2025

Hackers stole customer data from the luxury retailer via a compromised supplier, the second cyber attack to hit Harrods in the same year.

BBC News, September 2025

Capita: Pension Data of 6 Million People Exposed

The outsourcing firm was fined £14 million after hackers accessed pension records, council data, and personal information of over 6 million individuals.

ICO, October 2025

The Scenario

An employee shares the wrong file.

A junior team member emails a full customer database to an external partner. 50,000 records. Names, emails, phone numbers. By the time you find out, the data is in three inboxes you don't control. With OSS, that database was never in the email system to begin with.

"You can't accidentally share what isn't connected."

How Firevault Stops This

Take customer records out of every system where mistakes happen.

Customer databases and records are removed from S3 buckets, shared drives, email workflows, and collaboration tools — and placed on dedicated RAID 1 drives inside a Firevault Bunker. There is no bucket to misconfigure. No shared folder to accidentally delete from. No email attachment to send to the wrong person. When a verified user needs access, a physical connection is created. When they are done, the drives disconnect. Between sessions, there is nothing for a careless employee to misconfigure, delete, or share.

No misconfiguration risk — customer data is removed from S3 buckets, cloud platforms, and APIs. There are no permissions to set wrongly on hardware that is not connected
No accidental deletion — data on physically disconnected drives cannot be reached by a careless click, a broken script, or an errant admin command
No unauthorised sharing — customer records are not in the email system, not on a shared drive, not anywhere an employee can accidentally forward, export, or attach them
Access only through identity-verified sessions — when the session ends, the drives disconnect. Between sessions, the data is architecturally unreachable

Take Records Out of Shared Workflows

Step 1 of 3

Customer databases, CRM exports, and personal records are removed from cloud buckets, shared drives, and email systems. They are written to dedicated RAID 1 drives inside a Firevault Bunker. The data no longer sits in systems where a misconfiguration, an accidental deletion, or a wrong-recipient email can expose it.

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