What is offline secure storage?

Offline secure storage (OSS) is a data protection method where data is physically disconnected from the internet when not in use. Unlike cloud storage, data stored offline has zero remote attack surface — it cannot be hacked, ransomed or accessed remotely because it is not connected to any network. Firevault provides this through hardware-encrypted vaults that are physically isolated.

How does Firevault protect against ransomware?

Firevault protects against ransomware by physically disconnecting your data from the internet. Ransomware can only encrypt data it can reach over a network. When your data is stored offline in a Firevault, ransomware attacks cannot reach it. Even if your entire network is compromised, your offline vault remains untouched and intact.

How much does Firevault cost?

Firevault Vault starts from £75 per month (inc VAT) for individuals. Business Storage starts from £360 per month (inc VAT). Enterprise Platform pricing is available on request. All plans include hardware encryption, identity verification, and physical disconnection by default.

Who is Firevault designed for?

Firevault is designed for individuals protecting passports, wills and crypto keys; professionals such as solicitors, accountants and consultants protecting client data; SMEs and businesses protecting crown jewel data; and regulated industries including healthcare, financial services and legal sectors requiring offline backup for compliance with GDPR, NIS2, DORA and FCA regulations.

Is Firevault GDPR compliant?

Yes. Firevault is designed to support GDPR compliance by keeping sensitive personal data physically isolated and offline. Physical disconnection ensures data is not exposed to network-based attacks, supports data minimisation principles, and provides an audit trail of access. Firevault is also designed to support NIS2, DORA, FCA and SRA compliance requirements.

What is a physical air gap?

A physical air gap is a security measure where a computer or storage device is completely isolated from the internet and all unsecured networks. Unlike a logical or software air gap, a physical air gap cannot be bridged remotely. Firevault uses a Layer 1 physical air gap — your data is stored on hardware that is physically disconnected from any network when not in active use.

Insurance Pack

Policies That Pay Out. Evidence That Survives.

Insurance only pays when you can prove the policy and the loss. A Firevault Insurance Pack keeps schedules, valuations and claims evidence physically disconnected and retrievable in the moment that matters.

Why OSS

Insurance Pack

Your most sensitive data deserves protection that goes beyond software. Firevault provides the only storage that is physically unreachable by design.

£1.9B

Economic cost of JLR ransomware — insurance implications

The Guardian, October 2025

£300M

M&S estimated loss from ransomware attack

Reuters, 2025

6.5M

Personal records stolen in single Co-op breach

BBC News, 2025

12+

Active policies held by an average household

Firevault customer data

Why Cloud Insurance Storage Fails

When you need to claim, you need the paperwork. Not a broken portal link.

Email And Portal Sprawl

Policies arrive by email, sit in cloud drives and live on broker portals that change provider. Few households can locate every active schedule on demand.

Evidence Gaps At Claim Time

Receipts, valuations and proof-of-ownership records are routinely missing when claims are made, reducing payouts and extending settlement times.

Loss Of The Loss Record

Floods, fires and theft damage the very devices that hold the proof. A cloud account inaccessible at the worst moment is no record at all.

The Reality

When disaster strikes, records are the first casualty.

Jaguar Land Rover: £1.9B Economic Cost — Insurance Claims at Scale

A ransomware attack halted all JLR production, affecting over 5,000 supply chain businesses. Insurance claims across the chain depended on documentation that was held on compromised systems.

The Guardian, October 2025

M&S: £300M Loss — Business Interruption Claims Triggered

DragonForce ransomware forced M&S to suspend online operations for months. Business interruption insurance claims required documentation held on systems that were encrypted.

Reuters, 2025

Co-op: 6.5 Million Members' Data Stolen

The Co-op breach demonstrated how personal data theft leads to downstream insurance claims for identity fraud, with policy documentation scattered across compromised systems.

BBC News, 2025

The Scenario

A claim halved by missing evidence.

A household suffers a serious fire. The contents policy requires itemised proof for high-value items. The cloud-stored photo library is on a phone destroyed in the fire and the broker portal has changed provider. The settlement is reduced by more than £80,000. With a Firevault Insurance Pack, the schedule, valuations and photographs would have been retrievable from the vault within hours.

"Insurance is only as good as the evidence you can produce on the day."

The OSS Insurance Pack

Hold the policy and the evidence offline. Retrieve it when you need to claim.

Your Insurance Pack holds policy schedules, valuations, photographs, receipts and claims evidence inside a physically disconnected vault. Authorised retrieval, full provenance, available the moment you need it.

Air-gapped storage for active policies and historical schedules
Tamper-evident custody for valuations and proof of ownership
Authorised retrieval for brokers, loss adjusters and insurers
Identity-locked access — your cover, your release

Take Policies Off Email and Broker Portals

Step 1 of 3

Policy schedules, valuations, photographs, and claims evidence are taken off email and broker portals and written to physically disconnected RAID 1 drives inside a Firevault Bunker. No scattered attachments. No expired portal links.

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